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      Refund Policy

      RETURNS ON RETURNABLE ITEMS

       

      ⦁ Returns on returnable purchases must be made within 7 business days of purchase.

      ⦁ Customers are responsible for paying shipping on all returned items.

      ⦁ A 10% restocking fee will be charged to the customer for all returned items.

      ⦁ Items must be new and not used in original box.  If the goods cannot be sold in new condition a refund cannot be issued.

      ⦁ Item must be shipped back in original packaging and package properly to prevent damage. If not, additional charges may apply.

      ⦁ To request the return of a returnable item, e-mail a copy of your online receipt with a reason of return to info@spider360.com.  An RMA-# will be given and a ship back address.

      ⦁ Shipping charges are non-refundable.

      ⦁ RMA # (Return Merchandise Authorization) Must Be Visible On The Returning Package Or It Will Be Refused AND sent back to the customer at the customer’s expense.

       

      NON-RETURNABLE ITEMS

       

      ⦁ Dart sets
      ⦁ Undergarments (boxers and thongs)

       

      QUESTIONS

       

      If you have questions about about our return and refund policy, please feel free to email us at info@spider360.com.